Refund and cancellation policy

Last updated 11 November 2026

Plans do not renew

You pay once for a 3 month, 6 month or 1 year plan, and nothing is charged again unless you buy another. Your plan ends on the date shown in your account.

Refunds

• No access within 7 days: if we cannot get working edit access to your website within 7 days of your payment, we refund the payment in full. This includes websites we cannot edit, such as sites where only a developer holds the code.
• Once work has started: after we have access and have begun work on your website, the payment is not refundable.

Refunds go back to the original payment method, usually within 5 to 7 working days.

Stopping early

You can ask us to stop at any time. The changes already made stay on your website, and we remove our access within 7 days. The remaining part of the plan is not refunded.

How to ask

Write to am@the100xers.com from the email address on your account.